Direct - Debit Request (DDR) Service Agreement

• We may vary this agreement at any time by giving you at least 14 days notice.
• By signing a Direct Debit Request, you request and authorise the CEPU Plumbing Division to arrange for your membership dues to be debited from your bank account and paid to the Union on a fortnightly basis. The amounts drawn will be the membership dues as determined under the Rules of the CEPU Plumbing Division, and may increase from time to time according to the Rules, or any greater amount which you may instruct us to draw, provided such instructions is in accordance with the Union's Rules.
  
  We will only arrange for funds to be debited from your account
  1. as requested and authorised in the Direct Debit Request; and/or
  2. according to any notice sent to you specifying the amount payable and the date the payment is due.
  The payment will be deducted from your nominated account on the payment due date. If the due date for payment fails on a non-working day or public holiday, the payment will be processed on the next working day.
• It is your responsibility to ensure that you have sufficient funds in the nominated account when payments are to be drawn. If you do not have sufficient funds, the transaction will be rejected and a dishonor fee may be charged to your account. We treat the payment as if it was never paid.
• You should be aware that:
1. Direct Debiting through Bulk Electronic Clearing Systems is not available on all accounts;
2. Account details should be checked against a recent statement from your financial institution. If you are in any doubt, you should check with your ledger financial institution before completing the Direct Debit Request; and
3. It is your responsibility to advise us if your nominated account is altered, transferred or closed.
• If you believe there has been an error in debiting your account you should contact us on 9662 3388 from 7am to 4pm Monday to Friday as soon as possible so that we can resolve your query without delay. Alternatively you may contact your financial institution.
• Your records and account details will be kept private and confidential and will only be disclosed at your request or at the request of the financial institution in connection with a claim made to an alleged incorrect or wrongful debit, or otherwise as required by law.
• For all matters relating to the Direct Debit arrangement on your account including requests for deferment of debits, alteration of debit arrangements or stopping or canceling your direct Debit Request, please call us on 9662 3388 from 7am to 4pm, Monday to Friday. Alternatively you may contact your financial institution.